CQC Regulation

Why we are regulated by the Care Quality Commission (CQC)

What it means

The CQC are an independant regulator of health and adult social care in England, who's job is to ensure that health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to continuously improve.

We are proud to have become a Care Quality Commission (CQC) regulated clinic in May 2023. Being independently regulated means that we are confident in our ability to continuously deliver the highest standard of care.

There are five questions the CQC ask of all care services, which focus on the things that matter the most to the pulblic. The following ‘key questions’ of each service are as follows:

Is it safe?

Are you protected from abuse and avoidable harm?

Is it Effective?

Does your care, treatment and support achieve
good results and help you maintain your quality of life, and is it
based on the best available evidence?

Is it Caring?

Do staff involve you and treat you with compassion,
kindness, dignity and respect?

Is it responsive?

Are services organised so that they can meet
your needs?

Is it well led?

Does the leadership of the organisation make sure that it’s providing high-quality care that’s based around your needs? And does it encourage learning and innovation and promote an open and fair culture?

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